Return Policy
At Glurko, customer satisfaction is our priority. If you're not entirely satisfied with your purchase, we're here to help.
1. Returns
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Eligibility: You have 4 days from the date of receipt to return an item.
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Condition: Items must be unused, in the original packaging, and in the same condition that you received them.
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Non-Returnable Items: Certain items, such as perishable goods or personalized products, cannot be returned.
2. Refunds
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Processing: Once we receive your return, we will inspect it and notify you of the approval or rejection of your refund.
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Method: Approved refunds will be processed to your original method of payment within 3 days.
3. Exchanges
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We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at dilmithranasinghe@gmail.com
4. Shipping Costs
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Return shipping costs are the responsibility of the customer unless the return is due to our error.
5. Contact Us
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For any questions regarding returns and refunds, please contact us at dilmithranasinghe@gmail.com.